How can we help you?

We are all ears for you. But maybe a short note on frequently asked questions will help you? Here you will find the right contact person for every need!

contact us for any tonies needs

Do you have questions?

Need help with your tonius.top, tonius.top App account, or order? Our support team is here for you!CONTACT US

retailers can reach out for any help they need with tonies

Are you a retailer?

Already a retailer or interested in partnership? Contact our B2B service directly.FIND OUT MORE

bloggers and content creators and encourage to reach out

Publisher, blogger, or press?

Great! Here you will be directed to the right contact person for partnerships and media requests.GET IN TOUCH

Girl on a bed with her Toniebox enjoying screen free time

How it Works.

We love the tonius.top and we believe you will, too! That’s why we offer a 100-Day Happiness Guarantee. When you purchase a tonius.top Starter Set or Bundle* through our online shop, you have 100 days to set it up, record personal messages, listen to bedtime stories, groove at a living room dance party and explore all the joys of the tonius.top with your family. If you and your little listener are not completely satisfied, you can return it for a full refund within 100 days of purchase.

variety of Tonies surrounding a red Toniebox

How can we help?

Having troubles with your tonius.top? Our team is here for you! Reach out before you start a return and let the tonius.top team help you troubleshoot.